Every package we ship is carefully packed by hand and goes through a strict quality control process.

This ensures that we avoid any mistakes during shipping or production, so we can deliver the highest quality and (hopefully) put a smile on your face!

Because of this extra care, our standard delivery time is 8 - 12 business days.

We currently ship to the United States & Canada only.

Absolutely! Every shipment comes with a tracking number, so you’ll always know where your order is and when to expect it.

No, we offer free shipping on all orders as part of our commitment to exceptional customer service. However, we also offer an expedited shipping option for an additional fee!

We currently accept the following payment methods in our online store for your convenience:

1. Credit Card (Visa, MasterCard, American Express)

2. PayPal

3. Apple Pay

4. Google Pay

5. Shop Pay

Yes, you can modify the color, size, or variant of your order within 24 hours of receiving your order confirmation email. To make changes, simply reach out to us via email (support@belaina.com) or through our contact form.

You can change the delivery address of your order within 48 hours of placing the order. The drop-off location can be updated or specified up to 24 hours before delivery. Simply reach out to us by email (support@belaina.com) or through our contact form.

Kindly take pictures of the issue and send us a message with your order number and a short description of the problem. You can contact us via email (support@belaina.com) or through our contact form.

Clearly, no! While Eucalyptus Bedding might resemble regular cotton in appearance, it’s much softer, especially after the first wash. Unlike satin, it’s not "slippery smooth," but it’s also not as rough as regular cotton. It combines the best aspects of both materials, making it a favorite choice for many!

Have you ever slept on a cloud? We haven’t either, but our Eucalyptus Lyocell Bedding is as close as you can get! With the luxurious softness and beautiful sheen of silk, without the slippery feel. Our Eucalyptus Bedding is light, breathable, and gives you that “fresh sheets” feeling every night!

For that, we have washing instructions available in our shop. Click here to check out the page!

Our Eucalyptus Lyocell Bedding is crafted entirely from innovative Eucalyptusfiber, which is naturally temperature-regulating and breathable. This makes it ideal for year-round use. While it’s not a substitute for air conditioning or heating, it keeps you cool during hot weather and warm when it’s cold. It provides the perfect sleep environment for you, helping to promote healthy sleep, without night sweats!

Try our products from the comfort of your home for 90 full days! If you're not satisfied with your order, just send it back to us, and we'll refund the full purchase price. For more information, check out our return policy.

If you're not happy with your order, don't worry! We prioritize customer satisfaction, which is why we offer a 90-day money-back guarantee. If you have any questions, don’t hesitate to reach out to us via the contact form or at support@belaina.com!

We take your security very seriously during payment transactions. Your personal information is encrypted and transmitted securely, ensuring it is not accessible to third parties. Payments are handled by a specially certified security partner.

Feel free to create a customer account to keep track of all your orders in one place.

However, you can also place an order without an account. If you have any questions regarding your account, don't hesitate to reach out to us at support@belaina.com.

Please send us an email at support@belaina.com or share your inquiry with us via our contact form.

We will make every effort to address your concern as quickly as possible, usually within 24-48 hours!