Terms of Service

Last Updated: May 23, 2025

Welcome to Belaina, operated by LI CUI TEXTILES LIMITED. By accessing or placing an order through our website Belaina, you agree to be bound by these Terms of Service.

1. Payment and Billing Policy
Please refer to our Payment and Billing Policy for details on accepted payment methods, billing accuracy, processing timelines, and security protocols.

2. Return and Refund Policy
We offer a 90-day return and refund policy. For eligibility and detailed procedures, see our Return and Refund Policy.

3. Privacy Policy
We are committed to protecting your privacy. For full details on how we collect, use, share, and protect your data, please read our Privacy Policy.

4. Shipping and Delivery

We currently ship orders to the United States and Canada.

• United States:

  • Standard Shipping: Free, delivered within 7–10 business days

  • Express Shipping: $9.99, delivered within 3–5 business days

• Canada:

  • Standard Shipping: Free, delivered within 7–10 business days

  • Express Shipping: 14 CAD, delivered within 3–5 business days

Please refer to our full Shipping and Delivery Policy for carrier details, order processing times, and tracking information.

5. Account Terms
To create an account, only an email address is required. If we detect suspicious activity, we reserve the right to hold your order and suspend your account.

6. User Conduct
Fraudulent activity, website misuse, or unauthorized access may result in immediate account termination without notice.

7. Intellectual Property
All website content, including images, text, trademarks, and logos, are owned by LI CUI TEXTILES LIMITED. Reproduction or distribution without written permission is prohibited.

8. Product Pricing and Availability
Prices and availability are subject to change without notice. We may update or remove discounts at any time.

9. Third-Party Tools and Links
We use tools such as Google Analytics, Google Ads, Meta Ads, TikTok Ads, customer support systems, and logistics platforms. We are not liable for third-party services or content.

10. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages. Use of the website is at your own risk.

11. Indemnification
By using our services, you agree to indemnify and hold harmless LI CUI TEXTILES LIMITED from any claims, damages, or expenses arising from your misuse.

12. Termination
We reserve the right to terminate or suspend access to our services for violations of these Terms.

13. Policy Updates
These Terms of Service may be updated from time to time. Customers will be notified of changes via email or website notification. Continued use of our website constitutes acceptance of the updated terms.

14. Governing Law
These terms are governed by the laws applicable in the jurisdiction where our business is registered (Hong Kong).

15. Contact Information
Company Name: LI CUI TEXTILES LIMITED
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong, 999077
Email: support@belaina.com
Phone: +1 213 557 5025

By placing an order on our website, you agree to and accept our Terms of Service.